CIBORIUS emergency call and service control center

NSL, emergency call and service control center

Fast response, 24/7 monitoring

State-of-the-art technology: security with the NSL from CIBORIUS

In our own emergency call and service control center in Frankfurt am Main, we coordinate thousands of emergency call, fault, fire and burglary reports throughout Germany every day, around the clock, seven days a week.

Emergency call & service control center – FAQ: Frequently asked questions

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

CIBORIUS Trainee Day 2024

It is an integral part of the corporate culture at CIBORIUS to show equal appreciation to all employees, to integrate them seamlessly into the team and to place a strong focus on comprehensive training and further education from the outset.
This commitment to our employees naturally also applies to our trainees.
One of the highlights of every training year is the CIBORIUS Trainee Day.
In 2024, this day took place at one of our locations in Leipzig and offered our trainees a comprehensive answer to what is probably the most important question:

What does CIBORIUS do and what does it stand for?

CIBORIUS is a certified group of companies that offers networked, complementary and customer-centric services as part of the CIBORIUS Integrated Business (CIB).
Our customers not only benefit from our broad range of services, but can also rely on a holistic approach and customized solutions from a single source.
Each company within our Group and our strategic and technological partners concentrate on specific services and contribute their focused strengths and experience to the overall concept.
To help our trainees understand what each company stands for, they had the opportunity to interact with experienced colleagues and learn first-hand about the core aspects of these services and technologies.

CIBOTICS: Practical experience with robotic solutions

Security Robotics, our most important partner in the field of robotics and AI, is an expert in AI-supported Software as a Service (SaaS) and Robots as a Service (RaaS).
They were therefore willing to introduce our trainees to the latest monitoring robots, autonomous systems and the networking and functioning of these robotic systems and IoT.
Our trainees had the opportunity to get to know various models such as ARGUS, SPOT and GO1 as well as drone systems such as BEEHIVE.
They also gained insights into the underlying software and the interaction of robot technology and existing safety technology (IoT) as a networked system.

GT.AI: Technological innovations in the security sector

German Technology & Artificial Intelligence (GT.AI) is an important technological component of the CIBORIUS Group.
Experts in the design, planning and implementation of networked security solutions work closely with our customers.
Our trainees were able to experience the practicality and relevance of GT.AI’s technological solutions through hands-on experience in transporting and setting up the mobile video tower, the Watchdome system.
This experience helped them to understand how important the work of GT.AI technicians is to the integrated services of the CIBORIUS Group.

DASM: Practical knowledge for the security industry

The renowned DASM Academy offers training in various areas, including expertise, management and current topics such as fire safety and first aid.
Our trainees gained practical insights into immediate life-saving measures and the safe use of fire extinguishers.
These practical exercises boosted their self-confidence and taught them the importance of reacting correctly in dangerous situations.

Our customers benefit from the advantages of our own NSL

Direct, modern, professional – with our certified emergency call and service control centers, our customers enjoy a first-class and, above all, secure service.
CIBORIUS employees can access several locations and customers simultaneously via remote monitoring.
In the event of an emergency, they take calls and reports, establish contact with security staff on site or with the police and fire department and initiate the necessary intervention measures.
Of course, it is also possible to use video to address unauthorized intruders or suspicious persons and prevent them from committing further crimes, as well as to create and secure important evidence.

When the emergency call and service control center is needed, calm is required.
The correct assessment of the situation and the corresponding objective decisions are the recipe for success in our work.
CIBORIUS employees undergo training as NSL specialists at VdS Schadenverhütung GmbH in order to be able to react confidently and with a cool head in tense situations.
Our security measures follow a constantly evolving alarm and intervention plan, which is strictly adhered to in all incidents.

The advantages of an NSL connection

  • Effective processing of numerous locations
  • Specially trained intervention staff
  • Cooperation with the police and fire department
  • Round-the-clock monitoring seven days a week
  • Receipt and processing of fault reports, fire alarms, emergency call reports, burglar alarms and other incidents
  • Strict alarm and intervention plan
  • Complete logging of incidents and measures
Emergency call & service control center (NSL)

React quickly
Act safely

Security without compromise: Control center for companies, public institutions and private individuals

Monitoring & alarm monitoring
  • Monitoring and management of various security systems.
  • Intrusion, fire and hold-up alarm systems.
  • Video surveillance and remote systems.
  • Elevator emergency call systems.
  • Personal emergency call systems and hold-up systems.
  • Fault reporting systems.
  • Reception of technical alarms.
Remote services
  • Remote access to intruder alarm systems (e.g. programming detectors, arming/disarming, log file evaluation).
  • Transponder programming (e.g. blocking access authorizations, new creation, dispatch).
Service telephone
  • Acceptance of service orders by telephone and e-mail on behalf of the customer.
  • Forwarding of service orders to the customer’s contractors in accordance with the customer’s wishes.
Further services
  • Intervention services in the event of security incidents.
  • Special monitoring and special controls.
  • Mobile services for external control centers.
  • Management and storage of locking devices (keys, transponders).

Our locations: Experienced in property protection

Property security is a central component of CIBORIUS Security. With our extensive experience from hundreds of projects and a deep understanding of your needs, we are the ideal partner for your security. Contact us for a customized solution.

Contact us today!

Discover how we can redefine the meaning of security together. With our professional consultation, you’ll receive a customized security concept in just a few steps.. Schedule a free, no-obligation consultation now!

Andreas Richter - CIBORIUS Qualitätsmanagement

Certifications
«When it comes to quality, we go beyond mere promises. Regular certifications demonstrate our ongoing competence and provide you with clear proof of our expertise.»

Andreas Richter Quality Management | Project Manage at CIBORIUS

Become active at CIBORIUS: Find attractive job offers now

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